Frequently Asked Questions
Why choose a car service in Cannes?
EDEN CAB redefines the transportation on the French Riviera, combining reliability and efficiency. Our chauffeur service in Cannes guarantees a punctuality total for your airport transfers thanks to real-time flight tracking. Available 24/7, our professional drivers welcomes you with the service meet & greet and luggage assistance. Need a 7-8 seater sedan or van (like Sprinter), our top-of-the-range Mercedes fleet meets all your logistical needs for current events or customized travel arrangements. Book easily online for a time-saver, maximum.
How can I book, change or cancel a ride with EDEN CAB ?
Book your Private hire vehicles on the French Riviera easily online, by phone or email, specifying your needs (date, type of vehicle) Classic Mercedes for sale(bulky luggage, etc.). The pricing EDEN CAB is transparent and depends on the mode chosen: fixed price for transfers point-to-point (including the essentials, excluding options) or hourly rates for provisions (shopping, evenings out). For any last-minute booking, direct telephone contact is preferred. A detailed confirmation assures you of the reliability service even before departure.
For limousine service quote detailed and without engagement on the French Riviera, EDEN CAB offers you three simple options. Use our online form [HERE]. For a quick and accurate estimate, including all the details (type of trip, number of bags, etc.), you can contact our team directly. 7j / 7 by email (office@eden-cab.com) or by telephone (+33 6 03 21 21 23) for a immediate quote for your airport transfer ou provision.
Regarding the booking conditions of EDEN CAB : the modification is guaranteed free of charge (subject to availability) for transfers requested over 24 hours in advance. The cancellation an limousine service transfer A sedan reservation is possible up to 24 hours without major charges. Please note that cancellations may be subject to certain vehicle restrictions. Sprinter VIP Lounge are subject to tiered rates (30% to 50% charge between 48 hours and 7 days). In the event of no-show without prior notice, the service is billed at 100%Contact us by phone, WhatsApp or email for any inquiries.
Yes, book your Private Driver for several consecutive days thanks to our service Provision. Particularly appreciated by the business customers and event, this option guarantees the exclusive availability of a designated driver and the vehicle Mercedes of your choice (S-Class, VAN, etc.). Enjoy a total flexibility for your schedule, of a discretion absolute and a administrative simplicity with a single quote/invoice for your entire stay.
What are the payment terms and what additional fees may apply?
The reservations of your Private Driver is simple and secure at Eden Cab. The payment is usually required for booking. You can pay by credit card (fast and free of charge up to €1000) or by bank transfer (Preferred method for large amounts, at no cost to us). Other methods of payment can be agreed upon. These options guarantee the immediate validation of your a transfer or provision.
The policy of timer tolerance by EDEN CAB. Your Private Driver offer 60 minutes of free waiting time after your flight lands (based on the actual arrival time) and 15 minutes for treatment in the city. After this period, the waiting fees are billed in indivisible 15-minute increments, according to the rate of provision hourly.
The tip is not mandatory in EDEN CAB. The price of your service fully covers the quality of the service. However, it is a sign of appreciation elegant and entirely at your discretion if you are satisfied with the professionalism, discretion and assistance provided by your Private Driver. You can leave the tip directly in cash at the end of your a transfer ou provision.
Your Private Driver Eden Cab alerts you in case of overtaking imminent in order to control your costs. For the services of Availability, a mileage allowance of 30 to 35 km per hour is included. Any additional kilometers will be charged according to the vehicle's rate. Classic Mercedes for sale used. For example, the additional cost is 2,47 €/km for the E-Class or 3 €/km for the S-Class. The pricing des additional costs is completely transparent.
What is the protocol for my arrival on the French Riviera?
Your airport transfer Nice or your arrival at the station are simplified thanks to the service Meet & Greet by EDEN CAB. Our Private Driver track your flight/train in real time to guarantee the punctualityeven if he's late. He'll be waiting for you with a name sign (or logo): at the airport, right at the customs/baggage exit; at the train station, in the arrivals hall. Your driver will assist you with your luggage and take you directly to your vehicle. In case of any difficulty, contact our helpline.
If you have difficulty locating your Private Driver (despite the service Meet & Greet), the solution is simple: stay at the initial meeting point (customs exit/station hall) and contact assistance immediately EDEN CAB on +33 6 03 21 21 23. Your driver, who will also attempt to contact you by phone/text, will be put in direct contact with you. The team guarantees a resolution within seconds to avoid the no-show and ensure the reliability of your airport transfer. Don't forget to keep your mobile phone switched on !
What are the capabilities of the vehicles of EDEN CAB ?
EDEN CAB guarantees a service of premium transport thanks to a fleet composed exclusively of vehicles Classic Mercedes for sale. We offer a wide range of vehicles, from luxury sedans (E-Class, S-Class, Maybach) to group solutions (Class V, Sprinter et 30-seater minibus).
EDEN CAB offers a fleet Classic Mercedes for sale Suitable for all groups. For the airport transfers, the Class E welcomes 4 passengers and 4 suitcases, while the limousines Class S offer maximum comfort for 3 passengers and can hold 2 large suitcases. The same applies to the Mercedes S-Class Maybach. For large groups, the Vans V-Class transport 7 to 8 passengers with an impressive capacity of 8 large suitcases
Sprinter up to 22 passengers and 10 to 15 suitcases and Minibus up to 30 passengers with their respective luggage.
What services and rules must be observed on board the vehicles?
You don't need to bring your own car seat. EDEN CAB take care of everything for your children's comfort and safety. We provide high-quality car seats and booster seats (brand name Boulgom), compliant with European standards. To ensure the device is perfectly suited to your child's age and weight (mandatory if under 1,35 meters), please simply specify your car seat needs when Reservations of your airport transfer.
For a transfer the most pleasant vehicles EDEN CAB are equipped with modern services: Wi-Fi, tablet, smartphone charger and press. By opting for our luxury models (S-Class, Sprinter VIP), enjoy sophisticated seating with features massage, heating and ventilation. Don't forget to ask for your baby seat/booster seat at the booking stage!
EDEN CAB is committed to maintaining optimal air quality and cleanliness: the tabagisme (including electronic cigarettes) is strictly forbidden in all vehicles, in accordance with the law. Fuel consumption alcohol is not permitted except in cases where an exception has been validated beforehand (e.g.: VIP Lounge). Any violation or damage (dirt, failure to comply with the policy) will result in severe penalties. financial penaltiesincluding a fixed penalty of €3 000 and vehicle immobilization fees.
EDEN CAB accepts your pets, but the agreement is subject to mandatory notification at the time of booking. To guarantee hygiene and safety, small and medium-sized animals must travel in a carrier. clean and closed transport bag or container the large animals are subject to a case-by-case study, which may require booking a NPV. Assistance dogs are accepted without restriction. Please note : fees professional cleaning can be applied in case of excessive dirt or hair.
What are the specific features I should know about my private driver?
On drivers Eden Cab are all English (and French speakers) for a high-quality standard service. For a service support, we can assign you a driver who is proficient in specific language if the request is made during the Reservations. This flexibility ensures that your airport transfer Or your provision takes place under the best conditions of communication.
How does EDEN CAB Does it ensure safety during long journeys?
EDEN CAB never compromises on safety. For long services or with vehicles of more than 9 seats, we scrupulously adhere to the Regulation (EC) No 561/2006 European standards on driving times. Our private drivers are limited to 9 hours of driving per day and must observe a 45 minute break after 4.5 hours of driving. These strict standards guarantee your security and that of the driver; any request that violates these rules will be refused.
What should I do if I want to report a problem?
All claim regarding services EDEN CAB must be submitted in writing (email to office@eden-cab.com or registered letter with acknowledgment of receipt) within a period of 7 days after the service. In case of litigation If your problem persists after our response, you can contact the designated consumer mediator free of charge. SMP (Professional Mediation Company), in accordance with the Consumer Code. Referral to the mediator is only possible after this preliminary written step has been taken with our services.






